Returns & Refunds

Return Window

We accept returns within 14 days of the delivery date. Items must be unused, in their original condition, and in original packaging where applicable.

How to Start a Return

1. 1Email us — Contact us at hello@shophappypage.com with your order number and the reason for your return.
2. 2Get approval — We'll respond within 1–2 business days with a return authorization and instructions.
3. 3Ship it back — Pack the item securely and ship it to the address we provide. Return shipping costs are the customer's responsibility unless the item is defective.
4. 4Receive your refund — Once we receive and inspect the item, we'll process your refund within 1–3 business days. Refunds are issued to the original payment method.

Exchanges

We don't offer direct exchanges. If you'd like a different item, please return the original order for a refund and place a new order for the item you want.

Damaged or Defective Items

If your item arrives damaged or defective, please email us at hello@shophappypage.com within 7 days of delivery with a photo of the damage. We will send a replacement or issue a full refund at no cost to you.

Refund Timeline

Refunds are processed within 1–3 business days of us receiving your return. Depending on your bank or card issuer, it may take an additional 3–5 business days to appear on your statement.