Policies

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). Orders placed on weekends or holidays will begin processing the next business day. Handmade items may require an additional 1–2 days to prepare. You will receive a shipping confirmation email once your order has shipped.

International Shipping

We ship to most countries worldwide. Customers are responsible for any customs duties, import taxes, or fees charged by their country. HappyPageUS is not responsible for delays caused by customs.

Order Tracking

You can check the status of your order anytime on our order tracking page using your order number. Please allow up to 24 hours after your shipping confirmation email for tracking information to update.

Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, please first check your order status on our tracking page and contact your local post office. If you still need assistance, reach out to us at hello@shophappypage.com and we will do our best to help resolve the issue.

Address Accuracy

Please double-check your shipping address before placing your order. HappyPageUS is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at hello@shophappypage.com — we can only make changes before the order is shipped.